Located in Kansas City, Mo., the 319-bed hospital provides health care for children from birth through the age of 18.
Children’s Mercy is ranked as one of “America's Best Children's Hospitals” by U.S. News & World Report and received Magnet designation for excellence in nursing services from the American Nurses Credentialing Center.
Children’s Mercy’s faculty of more than 400 pediatricians and researchers across more than 40 subspecialties are actively involved in clinical care, pediatric research, and educating the next generation of pediatric subspecialists.
Children’s Mercy employs more than 1,500 nurses and has one of the highest levels of nursing specialty certification in the nation, including certification in pediatrics, pediatric oncology, pain, operating room and critical care, among others.
Becoming a member of NAHN is one way Children’s Mercy celebrates its minority nurses and allied health professionals.
Twenty percent of Children’s Mercy employees are minority. “We want our minority employees to know we value their background and culture,” says Cheri Hunt, RN, Vice President and Chief Nursing Officer at Children’s Mercy.
“Children’s Mercy was founded on the commitment to provide the highest quality care to every child,” said Hunt. “We can only fulfill this promise if we understand how to work well with culturally diverse children, families and colleagues. To live up to our standards of family-centered care, we must offer a culturally competent staff, accessible systems and an environment of inclusiveness.”
Of the 45,000 patients visiting the Children’s Mercy Pediatric Care Center, about 25 percent are Spanish-speaking families.
Children’s Mercy created Clínica Hispana de Cuidados de Salud -- the CHICOS Clinic -- to meet the needs of Spanish-speaking families. Through this program, pediatric residents with moderate Spanish proficiency complete a bilingual, cross-cultural care curriculum. They learn to speak Spanish with patients and families with the “communication safety net” of an interpreter. Residents are also supervised by faculty physicians fluent in Spanish.
Children’s Mercy is one of only a handful of hospitals across the country that offers a Latino/Hispanic Family Advisory Board. Consejo de Familias Latinas and Hispanas meets monthly to offer advice on hospital improvement.
For more information about Children’s Mercy, visit childrensmercy.org or download our mobile phone app CMH4YOU. For breaking news and videos, follow us on Twitter, YouTube and Facebook.